Ordering

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Most customers will contact you via the dedicated email address 3Dprint@phas.ubc.ca (as indicated on the website). All mshop technicians can also access this email address.
When ordering, the customer must provide the following information:

  • Name
  • Speedchart
  • Short description of the project
  • Material type(s)
  • Color(s)
  • Layer height
  • Infill %
  • Do they want us to remove the Build Plate and/or Support Material
  • Is there any post-printing procedures?
  • A file of acceptable format

You or one of the technicians should then provide a quote to the customer within the next 24h (during working days) and ask them if they want us to proceed.

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